Q: How do I start tracking my cycle?
A: Simply open the app and tap "Log Today" to record your first period day. The app will automatically calculate your cycle and predict future periods.
Q: Do I need to log every day?
A: No, but logging regularly (especially period days) helps the app make more accurate predictions. You can log as much or as little as you want.
Q: How accurate are the predictions?
A: Predictions become more accurate as you log more cycles. After 3-4 cycles, the app typically achieves 85-95% accuracy.
Q: Where is my data stored?
A: All your data is stored locally on your device. We never send your health data to our servers or share it with third parties.
Q: Can I export my data?
A: Yes! Go to Settings > Export Data to export your data as CSV, PDF, or text format.
Q: What happens if I delete the app?
A: All data stored locally will be deleted. Make sure to export your data first if you want to keep a backup.
Q: How do I connect to Apple Health?
A: Go to the Health Connect screen in the app and tap "Connect." You'll be prompted to grant permissions for the data types you want to sync.
Q: Can I customize my cycle settings?
A: Yes! Go to Settings > Cycle Settings to adjust your average cycle length, period length, and other preferences.
Q: How do notifications work?
A: Go to Settings > Smart Notifications to customize when you receive reminders for periods, ovulation, daily logs, and more.
Q: My predictions seem inaccurate
A: Make sure you've logged at least 2-3 complete cycles. Go to Settings > Cycle Settings to verify your average cycle length is correct.
Q: Notifications aren't working
A: Check your device's notification settings for trackcycle. Make sure notifications are enabled in both the app and your device settings.
Q: The app crashed or isn't loading
A: Try force-closing the app and reopening it. If the problem persists, try restarting your device. Make sure you're running the latest version of the app.
Q: What devices are supported?
A: trackcycle requires iOS 15.0 or later and is optimized for iPhone and iPad.
Q: Do you have an Android version?
A: Android support is coming soon! Sign up for updates on our website.
Q: How do I report a bug?
A: Email us at support@christoughr.com with a description of the issue and screenshots if possible.